1. Introduction

Clinicaleen.ae (“we”, “us”, “our”) is committed to safeguarding the privacy of our site visitors and patients. This policy outlines how we collect, use, store, and disclose personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 (Personal Data Protection Law, PDPL), UAE Health Data Law, and other applicable regulations dmuh.ae+3arxiv.org+3reddit.com+3.

2. Information We Collect

• Personal data: name, contact (email, phone), date of birth, national ID/passport, address.

• Health data: medical history, diagnosis, treatment records, images, consultations.

• Payment data: billing, insurance, or payment card details.

• Technical/Usage data: IP address, browser/device type, cookies, analytics.

3. How We Use Your Data

• To provide and manage consultations, treatments, follow-ups.

• To communicate appointment reminders, test results, health advice.

• To process payments and insurance claims.

• To improve our services, including website analytics and marketing (with consent).

• To comply with legal and public health obligations.

4. Legal Basis & Consent

• We rely on your explicit consent for marketing use and processing of sensitive health data.

• We may process data without consent where necessary for treatment, legal compliance, or public interest, as permitted under UAE law taylorwessing.comreddit.com+4cellhealth.ae+4dmuh.ae+4cellhealth.ae+2dmuh.ae+2reddit.com+2.

5. Data Disclosure

We will not share personal data with third parties except:

• Healthcare professionals or labs with your consent.

• Processors (e.g. payment processors) under contractual obligations.

• Legal/regulatory authorities when required by law.
  All such disclosures are in compliance with PDPL and Health Data Law reddit.com+1dentalclinicdubai.ae+1cellhealth.ae.

6. Data Transfer & Storage

All personal and health data are stored within the UAE, in compliance with Health Data Law’s data localization requirements. Transfers outside the UAE occur only with Ministry approval amanlilafiaclinic.ae+3taylorwessing.com+3stalawfirm.com+3.

7. Data Retention

We retain:

• Health data for a minimum of 25 years from last patient contact, per Health Data Law .

• Other personal data only as long as needed to fulfill treatment, legal, or regulatory requirements.

8. Data Security

We implement technical and organizational measures to protect data, including encryption, access controls, secure servers, staff training, breach detection, and incident response plans .

9. Your Rights

Under PDPL, you have the right to:

• Access and correct inaccurate data

• Request erasure of data (when no longer necessary)

• Restrict processing of data

• Withdraw consent at any time

• Lodge a complaint with us or the UAE Data Office
  Requests will be handled promptly, in line with applicable regulations reddit.comreddit.comreddit.com+9dmuh.ae+9cellhealth.ae+9.

10. Cookies & Tracking

We use cookies and similar tools for site performance, analytics, and functionality. You can manage your cookie preferences through browser settings.

11. Third‑Party Links

Our site may link to external content. We are not responsible for their privacy policies; you should review them independently.

12. Updates to This Policy

We may update this policy to reflect changes in laws or services. The latest version will be posted on our website with an effective date. Continued use of our services hereafter constitutes acceptance.

13. Contact Us

For any inquiries, data rights requests, or to withdraw consent, contact:
Email: info@clinicaleen.ae